Transit Temperature Excursion

Case Study
Salinas Valley, CA → Chicago Distribution Hub
Reefer compressor failure at mile marker 1,140 on I-80. Internal temp rose to 9°C for 3 hours 12 minutes. Entire 18-pallet load rejected by buyer upon arrival.
Port Delay Spoilage

Case Study
Michoacán, Mexico → Port of Houston, TX
Customs inspection backlog held container on dock for 9.5 hours in 94°F ambient heat. Accelerated ripening rendered 6,400 kg unsaleable. Buyer contract cancelled.
Phytosanitary Rejection

Case Study
Colón, Honduras → Port of New Orleans, LA
USDA APHIS detected Thrips palmi infestation during port inspection. Full 21-container reefer vessel consignment placed under mandatory destruction order. Importer faced $1.2M exposure.
The Numbers Behind the Coverage
Built on hard data. Priced for the real supply chain.
Annual fresh produce losses in US transit
USDA / NRDC 2024 estimate
Of reefer loads experience a temperature event
Perishable internal claims data, 2025
Average single-load claim payout
Across 1,200+ claims settled
Average claim turnaround time
Faster than industry standard 14 days
Claims approved on first submission
No-quibble trigger-based policy
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